Please note that prices shown include VAT, the VAT is automatically removed for EU & ROW countries when you create an order.
Standard airmail service to Europe usually takes between 3 to 6 days and 12 days for the rest of World, however on occasions, it can take longer. Unfortunately, this is not something we have any control over, and therefore parcels cannot be treated as lost until six weeks after the despatch date.
Standard Airmail cannot be tracked or traced. Therefore, if you want a tracked delivery, please select this option at the checkout.
We offer a Signed and Tracked small air parcel service to selected countries. If your country is not on the drop list and you want a secure signed and tracked service, please select the TNT shipping option. All high-value orders should use the signed for or tracked service. Please be aware that there is no way to track or trace parcels sent by standard mail or standard Airmail.
The Post Office Airmail small packets/parcels service is limited to 2kgs and is a standard airmail service, so there is no tracking option. Anything heavier than 2kgs has to be sent by TNT.
How to order
To order and buy products, you will need to register. Go to the home page, scroll to the bottom left-hand corner, click on "Create new account, " and fill in the relevant details. Retain your Username and Password for future reference. Please note you cannot complete the payment at the checkout if you have not registered your name and address.
To find parts for your bike, please select your make/model on the left-hand side of the home screen, then click on the relevant category. You can also search by part number in the search box on the top right-hand side of the screen. Please use a full-stop in the part number and not a dash, for example, 68.0941, not 68-0941.
When you find the item or part you require, add it to your basket and then click the "Save" button, you MUST do this each time you add a part or item. Also, after you add your postage method choice, you must click the "Save" button, then you can go through the payment process. If you complete and pay for your order but require more items, please get in touch with the store's dept at SRM, and we can add the parts to the order for you.
For webshop enquiries, order issues, and general questions, don't hesitate to get in touch with firstname.lastname@example.org.
Minimum postage charge:
Please note that a minimum postage cost of £4.20 applies to all orders.